Shieldpay promotes Sophie Condie to Chief Operating Officer

3 August 2022 – London – Shieldpay, the market leader in secure digital payments, has today announced the promotion of Sophie Condie to Chief Operating Officer.  

Sophie will build on delivering the best outcomes for customers as part of Shieldpay’s overarching customer-first strategy, bringing clarity and focus to the Executive Team in setting world-class operational standards. In her role, Sophie will continue her work transforming Shieldpay’s day-to-day operations, driving efficiencies and improving performance across the business as it continues to scale and grow, taking on the leadership of all strategic operational functions, including Compliance, Legal & Risk. Sophie will work closely with the wider Shieldpay leadership team and will report directly into CEO, Peter Janes.  

Sophie has been with Shieldpay since September 2021, initially as Director of Operations, before being promoted into her current role on the business’ executive leadership team, today. Prior to joining the business Sophie amassed a wealth of experience across banking and fintech, holding senior roles with Royal Bank of Scotland, Barclays and, most recently, leading operations at Form3 Financial cloud, delivering end-to-end Payments as a Service 

Sophie Condie, Chief Operating Officer, Shieldpay, comments:  

“Since joining the team here at Shieldpay, it's been the most incredible transformational journey, being surrounded by supportive and ambitious colleagues has been integral to the successful implementation of new ways of working to deliver operational efficiencies and excellence, delivering for our valued customers day-in, day-out.  

“I am looking forward to our continued success in the fintech space, disrupting legacy payment capabilities and securing the world's most complex, contingent payments.” 

Peter Janes, CEO, Shieldpay, adds: 

“This is very much deserved. Since day one, Sophie has made a huge contribution to the scaling of operations within Shieldpay but she has also demonstrated drive and determination to get Shieldpay where we deserve to be.  

“She cares about this company and our team a lot and that contributed enormously to this decision. Shieldpay has never had a COO and I couldn’t be happier that we are promoting Sophie to take on this crucial role alongside myself and the board. Exciting times ahead.”